(800) 689-XRAY sales@radtechxray.com

DIGITAL SERVICE

What Digital Services Do We Offer?

We perform preventive maintenance and service on most brands, installation of CR and DR, and PACS.
Digital services offered
  • Preventive maintenance
  • Service
  • New installations
  • Upgrades
  • Consultants for CR/DR implementation
  • Site plan assistance/room design
  • Consultants for compliance with state and federal agencies
  • Service engineers available 24/7
Our engineers provide emergency service on
  • Radiographic equipment
  • CR/DR systems
  • Film processors
  • Injectors

DR preventive maintenance includes:

  • Visual inspection of equipment
  • Check integrity of all cables
  • Disassemble and inspect/clean internal components of the computer
  • Confirm that the detector is affixed properly; beam alignment
  • Perform test exposures to evaluate overall integrity of the detector, artifacts, etc.
  • Make any software setting changes that the client may want changed
  • Check the Windows update and firewall settings
  • Run/install Microsoft security essentials; virus scan
  • Confirm that no unnecessary/conflicting programs have been downloaded; delete if necessary
  • Verify sufficient hard drive storage availability
  • Inspect and clean dust/debris from detector and workstation
  • Detector software calibration

 

CR preventive maintenance includes:

  • Visual inspection of the the external components of entire CR system: reader, console, workstation, etc.
  • Clean/dust internal components of the computer
  • Disassemble reader unit and remove dust/debris (dust removal is essential to help prevent sensitive electronic component failure)
  • Inspect integrity of all mechanical, moving parts within the reader
  • Inspect error database for any outstanding or unusual error codes
  • Make any software setting changes as requested per user
  • Check Windows update and firewall settings
  • Verify sufficient hard drive storage availability
  • Perform critical software updates as required
  • Inspect the condition of the imaging plates
  • Clean imaging plates

We’re always one phone call away

Radtech offers statewide 24-hour emergency service on radiographic equipment, CR/DR systems, film processors, and injectors. We know that caring for your patients doesn’t stop when the clock shows 5:00 p.m. or there’s a holiday. That’s why we offer emergency services to ensure you have access to digital services 24/7.

Call us at (800) 869-xray or Contact Us for all of your digital service needs.

PROFESSONAL EQUIPMENT DEALER AND SERVICER

 

SERVICE ENGINEERS AVAILABLE 24/7

 

FREE EQUIPMENT CONSULTATIONS

 

AFFORDABLE SOLUTIONS FOR ANY BUDGET

 

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